Refund Policy

This Refund Policy applies to purchases of myfavicon Pro subscriptions ("the Service") and should be read together with our Terms of Service. Payments are processed by our Merchant of Record, Paddle.

1. 14-Day Money-Back Guarantee

If you are not satisfied with myfavicon Pro, you may request a full refund within 14 days of your initial purchase. This applies to first-time purchases of a paid plan.

2. Subscription Renewals

Subscription payments renew automatically. To avoid being charged for a renewal, please cancel before the next billing date. Cancelling stops future renewals, and your benefits continue until the end of the period you already paid for. Renewal charges are generally non-refundable, but we will review requests in good faith.

3. How to Request a Refund

To request a refund, email us at 178697037@qq.com with your order number or the email address used at checkout. We aim to respond within 2 business days.

4. How Refunds Are Issued

Approved refunds are issued by Paddle to your original payment method. Depending on your bank, it may take 5–10 business days for the refund to appear.

5. Exceptions

Refunds may be declined in cases of fraud, abuse, or repeated refund requests. This does not affect your statutory rights under applicable consumer law.

6. Contact

Questions about this Refund Policy? Contact us at 178697037@qq.com.